When the time comes to carry out repairs on your car , it is not always easy to trust an auto mechanic garage, when you do not already know one. We have all read horror stories where the consumer is presented with repair estimates representing exorbitant costs. Who can you trust?
Here are some tips and questions to ask that will help make your decision easier.
7 tips for finding a good garage
Ask for recommendations
There’s nothing like word of mouth and feedback from satisfied (or dissatisfied) customers to get you on the right track. Does your brother-in-law or neighbor recommend a garage? Please feel free to go and check their website or any other site to see customer reviews. You can also check with the Consumer Protection Office if any complaints have already been registered.
Check the rates
It is certain that too high hourly rates can be a deterrent when looking for a good garage . However, are you saying that very low prices should be too.
Make sure the auto garage has the correct equipment
Visiting the garage will tell you a lot about the work that is done there. In addition to properly trained personnel, does the auto repair shop have the necessary equipment to perform the correct diagnosis and make repairs?
Check that the mechanics are certified
Don’t let just anyone work on your automobile. Mechanics should be certified and have the skills to perform work on your make of vehicle.
Ask if the work is guaranteed
Replacement parts, if new, are usually guaranteed by the manufacturer. The work of mechanics should be too. Ask questions and ask for a written warranty, especially for expensive jobs.
Make sure the garage keeps the repair history
A professional and conscientious auto garage should keep a history of repairs and maintenance performed for their customers. This will make it easier to keep track of maintenance, and if you have to make a claim on parts or work, the garage will already have the history, even if you don’t have the invoices.
The mechanic listens to you and takes the time to explain
A mechanic who listens to you intently, whether you are a man or a woman, is precious. If he verbally goes over your description of the problem to make sure you’ve understood correctly, that’s even better. If he offers you a test drive to get a better idea of what you are explaining to him, he is a professional and conscientious mechanic.
Once your vehicle has been inspected, he or she should also take the time to explain the diagnosis to you and make sure that you fully understand its explanation.
Once the right car garage has been found
Finally, know that loyalty is your best ally. If you’ve found an auto repair shop that you’re completely happy with, don’t be swayed by competitive promotions. Indeed, some promotions may sound very enticing, but if they sound too good to be true, they probably are. Better to stay with a safe bet!